Tools to monitor engagement and retention within your marketplace. Make sure your best performing users aren't getting lost in the crowd as your marketplace grows. Whether you are connecting drivers to riders, collectors to buyers, wholesalers to sellers, or anything in between - we can help.
Great marketplaces are nurtured by teams who know their community. Unlike traditional CRMs, Marketbase is specifically designed for marketplaces. Empower your team to track all sides of your marketplace and all of the activity in between.
Track engagement metrics through points and leaderboards. Identify and reward your best performing users, encourage leveling up, and support the ones that are at risk of leaving your marketplace.
Drill down into every corner of your marketplace with full transparency. View timelines of events to provide support between your supply and demand.
Marketplaces are extraordinarily complex and operators need the best insights to fine tune and balance each side of a marketplace as it grows. Learn the trends and behaviors of the people in your marketplace to better understand how to best retain and support them.
Your operations team deserves better than cobbled together or neglected back-office software. Enable your operations team to connect the dots without engineering help. Use Marketbase Actions to automate queries, emails, tagging, reporting, and more.
Use our easy-to-use API to send and receive custom information and events. Already using Segment to manage events in your application? Use our no-code integration to send events to Marketbase.
Keep your marketplace happy as you scale